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Case studies

Harbor Financial · Financial services

One shared context across advice, compliance and marketing.

A regional advisory firm brought policy documents, client communications and public guidance into a single governed memory — with clear rules for what could be used where.

93%
Answers matched to a source
-50%
Review cycles per document
2 wks
To first working memory

Background

Harbor Financial's guidance changed often, but its published material did not always keep pace.

Compliance review had become the bottleneck for every piece of client-facing content.

The challenge

  • Guidance updates reached teams unevenly
  • Marketing worked from copies of documents that had already changed
  • No record of which statements had been approved, or when
  • Sensitive material needed clear boundaries on where it could be used

Our solution

Saticoy assembled a governed memory with access rules for each source, so restricted material informed internal answers without appearing in public content.

Each answer carried its source and date, giving reviewers a fast way to confirm accuracy instead of rereading whole documents.

Impact and results

  • 93% of answers traced directly to an approved source
  • Compliance review cycles halved
  • Outdated guidance removed from circulation within a day of changing
  • A working memory in production two weeks after connection
“The review conversation changed from 'is this right?' to 'here is where it came from.'”
Sample quote — Compliance lead, illustrative client

Illustrative demo data

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